Habitat for Humanity of Tompkins and Cortland Counties
Effective Date: 8/26/26

Introduction

Habitat for Humanity of Tompkins and Cortland Counties (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit tchabitat.com, submit a form, make a donation, or otherwise interact with us online.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our website.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or inquiry form — We collect your name, email address, phone number, and the content of your message.
• Sign up for email alerts or our newsletter — We collect your name and email address.
• Sign up to volunteer — We collect your name, email address, phone number, availability, areas of interest, and any other information you choose to share (such as relevant skills or emergency contact details).
• Submit a program application — For homeownership, home repair, or other program inquiries, we may collect additional information including household size, income range, address, and other details necessary to assess eligibility. This information is used solely for program administration purposes.
• Make a donation — Donation transactions are processed by GiveGab. We receive a record of your gift (name, email, gift amount, and date) but do not store your full payment card information on our servers.

Information Collected Automatically

When you visit tchabitat.com, certain information is collected automatically through cookies and similar tracking technologies, including:

• Browser and device information — Browser type, operating system, device type, and screen resolution.
• Usage data — Pages visited, time spent on pages, links clicked, and referring URLs.
• IP address — Used to estimate general geographic location (city/region level only).

This information is collected through the tools described in the “Cookies and Tracking Technologies” section below.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Process and acknowledge donations
• Send you email newsletters, event alerts, and program updates you have opted into
• Assess eligibility for our homeownership, home repair, and other programs
• Coordinate volunteer opportunities and communicate with registered volunteers
• Improve our website content, navigation, and user experience
• Measure the  of our marketing and outreach efforts
• Comply with legal obligations

We do not sell your personal information. We do not use your information for purposes unrelated to our mission without your consent.

How We Share Your Information

We share information only as described below:

Service Providers

We work with trusted third-party service providers who help us operate our website and programs. These providers are authorized to use your information only as necessary to provide services to us, and are required to protect your information. Our current service providers include:

• MailChimp — Our email marketing and donor management platform. Contact information you submit through forms may be stored in MailChimp so we can communicate with you about programs, events, and giving opportunities.
• GiveGab — Our online donation processor. Payment information is handled directly by GiveGab and is subject to their privacy policy and security standards.
• Google LLC — We use Google Analytics to understand how visitors use our website. Google may process usage data on our behalf. You can learn more about Google’s data practices at google.com/policies/privacy.
• Meta Platforms, Inc. — We use the Meta Pixel to measure the effectiveness of our advertising and to reach relevant audiences on Facebook and Instagram. Meta may process certain data when you visit our website. You can learn more about Meta’s data practices at facebook.com/privacy/policy.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Habitat for Humanity of Tompkins and Cortland Counties, our community, or others. Organizational Transfers

In the unlikely event of a merger, acquisition, or transfer of organizational assets, your information may be transferred as part of that process. We will notify you of any such change and any choices you may have.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and to help us understand how our site is used.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and gather usage data.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect the functionality of some parts of our website.

You may also opt out of Google Analytics data collection by installing the Google Analytics Opt-Out Browser Add-on.

To opt out of Meta’s use of data for advertising purposes, visit your Facebook ad preferences.

Email Communications

If you sign up for our newsletter or event alerts, we will send you periodic emails related to our programs, events, and giving opportunities. Every email we send includes an unsubscribe link. You can opt out at any time.

Please note that even if you unsubscribe from marketing emails, we may still send you transactional communications related to a donation you made, a program application you submitted, or a volunteer shift you registered for.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When information is no longer needed, we delete or anonymize it in a secure manner.

Program application data (homeownership, home repair) may be retained for longer periods in accordance with our program administration requirements and applicable nonprofit recordkeeping standards.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include secure data transmission (HTTPS), access controls, and use of reputable third-party service providers with their own security standards.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at info@tchabitat.com and we will take steps to delete it promptly.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of marketing communications at any time
• Request a copy of the information we have shared with third parties on your behalf

To exercise any of these rights, please contact us using the information below. We will respond to all requests within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, including Habitat for Humanity International (hfhi.org) and our program partner organizations. This Privacy Policy applies only to tchabitat.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

[AFFILIATE_NAME]
Attn: Shannon MacCarrick
P.O. Box 4683 Ithaca, NY 14852
(607) 844-3529
info@tchabitat.com

This Privacy Policy was last updated on 8/26/26.